Shipping Policy

Domestic Shipping (Australia)

We offer fast and reliable shipping across Australia. All orders are processed within 1-2 business days and shipped via Australia Post or courier services.

Free Shipping

Enjoy FREE standard shipping on all orders over $99 within Australia. This offer applies automatically at checkout when your order total exceeds $99.

Shipping Timeframes

• Metro Areas (Sydney, Melbourne, Brisbane, Perth, Adelaide): 2-4 business days
• Regional Areas: 4-7 business days
• Remote Areas: 7-10 business days

Please note: Delivery times are estimates and may vary during peak periods, public holidays, or due to circumstances beyond our control.

Order Tracking

Once your order has been dispatched, you will receive an email with your tracking number. You can use this number to track your parcel on the Australia Post or courier website.

International Shipping

We ship to selected international destinations. International shipping rates and delivery times vary by location.

International Shipping Rates

• New Zealand: From $19.95 (5-10 business days)
• Asia Pacific: From $24.95 (7-14 business days)
• USA & Canada: From $29.95 (10-20 business days)
• Europe & UK: From $34.95 (10-20 business days)

Customs & Import Duties

International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping charges.

Important Information

Delivery Address

Please ensure your delivery address is correct and complete. We are not responsible for orders delivered to incorrect addresses provided by customers. Address changes after dispatch may not be possible.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Us

If you have any questions about shipping, please contact us at:

• Email: [email protected]
• Phone: +61 468 204 763

Last updated: January 2026